111 Online

If you think you need medical help right now, we can tell you what to do next.

111 Online Get help for your symptoms

If you think you need medical help right now, 111 online can tell you what to do next.

Get medical help

I want to get:

When to call 111 instead

Call 111 if you cannot use the online service because you:

have complex medical problems
need to get end-of-life care, or report a death
have safeguarding concerns about a child or vulnerable adult

Other ways to contact 111 if you have a hearing problem or need help in other languages

I want to get:

Other ways to contact 111 if you have a hearing problem or need help in other languages

See more NHS services

Find out how to access a range of NHS services, such as:

GP appointment booking
managing hospital referrals
COVID-19 vaccinations

Find out about other NHS services on NHS.UK

Waiting for a 111 callback?

The 111 callback service might be busy.

Get information about 111 callbacks

How 111 online works

111 online will not give you a diagnosis, but we will direct you to the best place to get help for your symptoms.

We cannot:

issue fit notes - you need to contact your GP surgery
make or cancel appointments for you in other parts of the NHS

Read about how 111 online works in detail

NHS 111 online is available in England only.

Get help in:

See more NHS services

Find out how to access a range of NHS services, such as:

GP appointment booking
managing hospital referrals
COVID-19 vaccinations

Find out about other NHS services on NHS.UK

Waiting for a 111 callback?

The 111 callback service might be busy.

Get information about 111 callbacks

How 111 online works

111 online will not give you a diagnosis, but we will direct you to the best place to get help for your symptoms.

We cannot:

issue fit notes - you need to contact your GP surgery
make or cancel appointments for you in other parts of the NHS

Read about how 111 online works in detail

NHS 111 online is available in England only.

Get help in: